1. Information We Collect

We collect personal and business information necessary to provide our services, including but not limited to:

• Client and vehicle details (name, contact information, vehicle information).

• Financial data related to transactions (invoices, payments, refunds).

• Employee and vendor information for operational purposes.

• Usage data for improving system functionality and performance .

In addition, when you interact with our website or contact us, we may collect:

• Personally identifying information: such as your email address, telephone number, name, job title, and employer information, provided voluntarily when you communicate with us or sign up for our software.

2. How We Use Your Information

The information we collect is used to:

• Manage client profiles, vehicle records, work orders, and service history .

• Process financial transactions, including invoicing, payments, and refunds .

• Enhance user experience and software performance through analytics.

• Communicate with users regarding service updates, notifications, and support .

• Provide requested information and support, as well as promote our software via updates, advertising, and marketing materials.

• Fulfill our Terms of Use and protect our legal rights.

3. Data Sharing

We do not sell or rent personal information to third parties. We may share your data under the following circumstances:

• With your explicit consent.

• To comply with legal requirements or governmental requests.

• To third-party service providers involved in system operations (e.g., payment processors), ensuring they adhere to privacy standards.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. This includes encryption, role-based access controls, and regular security audits. Access to sensitive information like financial data is restricted to authorized personnel only.

5. Data Retention

We retain your personal and business data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. We do not collect more personal data than needed and do not retain it longer than necessary. You may request data deletion or modification at any time by contacting our support team.

6. Your Rights

You have the right to:

• Access the personal data we store.

• Request corrections or updates to your information.

• Request deletion of your data where applicable by law.

• Opt-out of non-essential communications.

7. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will become effective when posted on our website or communicated through reasonable means. Continued use of the Software after updates indicates your acceptance of the revised policy.

8. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at Support@smart-garaje.com or visit our website at www.smart-garaje.com.